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As always, be kind and communicate calmly before anything else. I sold 2 of the exact same things for the same price to different people. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Read about our approach to external linking. In some ways, Etsy shares a lot of DNA with the Depop community . Depop proudly states that 90 percent of its active users are under 26. Test out different poses. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Select Selling > Refund Depop fee. Connect your Depop account to the Paypal account you will be using. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. You can simply adjust your listing and post it again. When the money has been transferred, you can move it over to your bank account if you wish. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. All Rights Reserved. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) I found it hard to even imagine making a profit. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. In their system, a carrier will sometimes switch the first and second address lines. Is it likely that I'll win my money back without the screenshots attached? Creating unique looks, new trends and making new from old. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. I definitely sent the payment through depop instant pay as goods/services thank god! Well Damn lol. Write a bio about your shop and what youre selling and tap on Next. This makes it sound like they've probably deleted their paypal account too? Let us help you. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Can anyone help me? The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Your Depop username @username. 1999-2023 PayPal, Inc. All rights reserved. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. In case something goes wrong, youre protected by. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. The depop limited charge just reoccurred the next day and it went through. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). It seems its only the call center who make an issue about this. This content may be old or outdated. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. The BBC is not responsible for the content of external sites. Want to Shop More Sustainably? Now, you can list as many products as you want. We'll just need you to confirm: The email address linked to your Depop account. What's the least amount of exercise we can get away with? Don't price your items too low because it could have a negative impact on your profits. Can Nigeria's election result be overturned? Wirecutter is the product recommendation service from The New York Times. However, the buyer must have a solid reason to request a refund. All purchases through Depop are covered by Buyer Protection. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Learn More. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. However, the funds from the buyer did not show up on my Paypal account. However, you can create your account through the Depop app as well, as the process is the same. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Ah that's brilliant thank you so much, you've put my mind at ease!! The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. since theyre all different numbers. Why Etsy dropped $1.6 billion on Depop. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Rather Depop shipping is included in the price depends on the individual seller. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Step 2: Tap on the Setting icon from the top right side of the screen. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. I contacted the buyer and she told me the email address that the payment went to. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Any post that does not adhere to them is subject to removal. Recently I got the first person that paid with the PayPal button. Try modeling the clothes you want to sell. From launching their own brands to building vintage resale businesses. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . The USPS international shipping calculator can help you gauge your pricing. Now you can start selling items and get paid when your items sell. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". If this is the case, you need to wait 7-10 business days. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. When finished, tap on Post listing. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Depop suggests that you do not ship your item until you receive the payment. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Consider Shopping Secondhand. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Ready to get started? 1999-2023 PayPal, Inc. All rights reserved. FAQs will be removed. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. It is very unfortunate and hurts small businesses who have to eat these fees. From launching their own brands to building vintage resale businesses. This can give your listing an edge over competitors. Or, do you have a collection of handmade products that you'd like to start selling? If you continue to use this site we will assume that you are happy with it. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping.