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Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Read our Terms of Use for more information. The interviewer wants to hear that your references will positively describe you. Thank you for sharing. Focus on giving the exact number of days you missed work and why. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What is your most important success so far? Answer dates might appear two to three weeks before they were published. ", "I would describe my communication skills as above average. Stupidly hard questions for the role - it was like I was interviewing to be CEO. "There are many aspects of the job description that are appealing. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. Waitrose Interview Questions. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. Then you can be better prepared to formulate your response. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. After this discusses hours I was available to work and when I could start. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. Strong math skills are an asset in any retail-based role. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. 1,447 Waitrose Interview Questions & Answers (2023) - Glassdoor Possible Answers are 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. If there is a recurring problem, you may decide to withdraw it from sale and make improvements. Most companies have policies in place for handling rude or aggressive customers. Here we. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Full Suggested Answer & Detailed Response, Question 11, If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. Full Suggested Answer & Detailed Response, Question 9, Glassdoor users rated their interview experience at. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. God bless u mate and taking the time to help a lad out like mw who is in over his head. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. The interviewer asks this question to see if your leadership style will work with the company culture. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Our Update History for Waitrose. It is a subsidiary of John Lewis Partnership. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. I want to work for Waitrose because your values align perfectly with mine. I believe a management role with Waitrose would be a great next step in my career.". Asking the right questions and very brief. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. First is the psychometric tests followed by a group interview and then a solo interview. Top 5 Most Asked Waitrose Interview Questions and Answers First is the psychometric tests followed by a group interview and then a solo interview. Transparency is the best choice when salary-based questions arise. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? I have a natural flair for the creative and look forward to exercising that here with Waitrose.". I am available to work whatever schedule I am given and am happy to work overtime as well. Can you give an example of where you showed leadership? Therefore, any date prior to 2019 might not be accurate. ", "I have two copies of letters of recommendation if you want them for your file. Explain how you provide excellent customer service. ", "I am very comfortable working independently. After assuming a management position, our turnover rate decreased by 30%. You will be better prepared to answer the question if what they wrote is fresh in your mind. Waitrose Interview Process; watch this thread. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. I have an excellent letter of recommendation if you would like a copy for your records. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, You are the tops! ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". I applied online. The interview was a simple exercise looking for ideas on how to improve a hypothetical store. Thereafter, its just 27+vat per month. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. The questions were easy to answer on the spot and required little to no preparation. The interview lasted for around 20 minutes and I was asked around five questions, asking about times I'd worked within a team and about what determines good customer service. PLUS BONUSESIn addition to the specific WAITROSE INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Thank you for asking. I interviewed at Waitrose in Jan 2023. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. ", "No, nothing negative will show up in my reference check. Your five core values speak volumes and are what made me want to apply to your company. The interviewer asks this question to see what type of employee you will be if hired. Q8. Candidates applying for Customer Assistant had the quickest hiring process (on average 15 days), whereas Supermarket Assistant roles had the slowest hiring process (on average 19 days). "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. This is your opinion, and you can answer how you would like. They just asked you standard interview questions that you would know. She had a stroller, a couple of kids, and a lot of bags to carry. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. Merely share that you have the means to get to work consistently and on time. Felt like a formality rather than a real test of an interview. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. At the same time, Waitrose provides an environment for professional growth and mentorship. PassYOURinterview at the first attempt! If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. I was sick for two days, and a note from my doctor accompanied those. Yes, I do have a couple of questions. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. At Waitrose, we pride ourselves on delivering outstanding customer service and care. Waitrose Interview Process - The Student Room Q3. "I am happy to comply with any reference check required. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. It felt good to help, and I do not mind helping others when needed. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Very laid-back, almost forgot I was in an interview. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. They just asked you standard interview questions that you would know. I love that you act with integrity, give it your all, and give more than you take. 2023 PassMyInterview.com. They asked basic questions which were simple and easy to answer. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). What is the interview process like at Waitrose? After this discusses hours I was available to work and when I could start. Sales contests, for example, are a great way to motivate me.". "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. Walk the interviewer through your career history in retail. They want to hear that you plan to avoid being late to work and that you call your supervisor if you are going to be tardy. I won an iPad, cash incentives, and concert tickets. "I am looking to lay the foundation for the rest of my career with this position. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. The interview process was easy and enjoyable. We were having some problems with theft because of it. Most Waitrose job postings have many job duties you will be asked to perform. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. Felt like a formality rather than a real test of an interview. Had to do a task, too. Explain how working for Waitrose will benefit you in your career. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. You had a group task to do, and then an individual interview with a manager. It is also good to have copies for the interviewer if they would like a copy for their file. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. So there is no risk. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. They have approx 230 branches across the company and are still expanding. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. Q4. Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). I did not miss one work day last year or the year before. I felt everything was relevant. Waitrose is the one of the biggest Supermarket company in the UK. ChloeO. We are using cookies to give you the best experience on our website. Expert responses that you can use during your interview. The hiring manager will contact your previous employer for a reference. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. Customer service is vital to a company's success. I suggested we install a couple of cameras inside the store to deter anyone from stealing. Tell the interviewer about your ideal employer. Learn more here. Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. I have solid references who will attest to that as well. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. Q9. ", "I believe with a little training, I could very easily create some attractive displays. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. The changes were implemented, and the company saved $15,000 in the first month. How should you prepare for an interview at Waitrose & Partners? Had to do a task, too. Be thoughtful and draw upon the research you have done on the company. My written communication skills are exceptional, as well.". Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I found it challenging because it was a different industry than I was accustomed to. Full Suggested Answer & Detailed Response, Question 3, All of our products and resources are protected by our 30-day no questions asked money back guarantee. If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. ", "I have been in an unofficial leadership role for the past three years. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. It will not look good for you if you say nothing will show up during your reference check and something does. 9 answers. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Full Suggested Answer & Detailed Response, Question 8, "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Was quite a while ago now. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. If you have past performance reviews or letters of recommendation from your references, review them before your interview. Followed by some behavioural questions then a general chat about availability etc. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. ", "Thank you for asking. Some staff complained that they didn't have their work schedule yet. Waitrose is a British employee-owned supermarket store with over 3009 shops across the United Kingdom. If unsure of the best decision, I would ask my supervisor for clarification. Good process overall. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. They just asked you standard interview questions that you would know. However, small perks are always nice to have!". I ask them if they have questions, I actively listen, and I am great at reading body language. What is the interview process at Waitrose? | Waitrose & Partners The answers to the FULL LIST of interview questions featured on this page. Q12. Which all went well. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. They did not have a store in the area where I moved, so I could not transfer. We coach each other on sales techniques and share success stories. by asking how I can help them, listening to their responses, and providing excellent customer service. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. Focus on describing what you like most about the job and provide your reason why. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? Thanks so much for making these. After this discusses hours I was available to work and when I could start. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. The hours were just not right for me in the end which is a shame. Thanks a lot! Why do you want this job and what can you specifically bring to the role? My references describe me as honest, dependable, energetic, and compassionate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. Give Me The Answers To My Interview! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. A part of being a diligent employee is ensuring you are always on time and present when expected. If I were a manager and caught an employee stealing, I would terminate them immediately. Focus on being honest in your response. Tell me about a time you worked in a team. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. Focus on describing what form of reliable transportation you will use to get to work if hired. If you are successful you'll be asked to select interview date. It is best to describe your ideal employer as one that is the same as Waitrose. Very laid-back, almost forgot I was in an interview. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. I consider myself to be a team player and always help when I can. If you have unique ideas for creative displays, let the interviewer know your thoughts. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I left my last job because I was moving out of the area. Describe a time when you managed multiple tasks all at once? "I am prepared and committed to working the hours listed in the position's job description. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Full Suggested Answer & Detailed Response, Question 2, Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. I created a presentation and gave it to my manager, who took it to upper management. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I ended up winning 7 of the 12 contests! The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. If you have examples of displays you have created, be sure to share that with the interviewer now. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". Tasks required are mainly focused on show how you can organize stuff. ", "I dislike working in an environment that is hostile and negative. Describe a stressful situation at work and how you handled it? You must also feel as though this is a good fit for you. Waitrose Interview Process. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. Interview Questions. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. I offered to help her out to her car, and she gratefully accepted. Order today and you will get this bonus guide FREE offer available for a limited time only. You may or may not like performance incentives. I love your products, and your company culture seems great, too. Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. Sometimes you must relate to others in their style to be understood. "I have worked with many personalities and management styles with great success. Heres why you should buy with PassMyInterview.com. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Really welcoming and straightforward, the interviewer was friendly. Think about the constructive things your references have said about you in the past. 11 years ago. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. Full Suggested Answer & Detailed Response, Question 7, Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Perhaps another store in future. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. Was quite a while ago now. I have a strong work ethic and moral compass and seek opportunities to help others. The purpose of this page is to help you prepare for your job interview. We do not have advertisements on our pages but we do try to make money through paid-memberships. Focus on being direct and honest, and explain why you left your last place of employment. My most challenging position was with Company ABC. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise.