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You want to make sure the login details for the Verizon Call Filter app are correct and that you have the right username and password, which could be case-sensitive. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Furthermore, you can go into the app store and search for Call Filter, select it and look at the page to see if you see Update at the top. Upgrade to Call Filter Plus with Caller ID. Therefore, if youd like to use Call Filter, you will have to turn on Call Filter via My Verizon since it will be incompatible with the Call Filter app. It may work after this. Then does the app work? Additionally, you can try restarting your device or closing apps running in the background to see if that solves your problem. Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. It was not easy. I have uninstalled and reinstalled it, I have cleared the cache, and have done just about everything except factory default . We will certainly share this information. Try a few minutes to give it time to load. Apple and iPhone are registered trademarks of Apple Inc. There are few situations that may cause the load issue in mobile apps. So, my call filter all, Android, has stopped working completely, it no longer identifies or records any calls at all, much less block anything. Get up to $500 when you. On these devices, its best to use and manage Call Filter in My Verizon. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Our goal is to confirm you're getting the signal from Verizon and not Wi-Fi. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Your wifi / mobile data connection not working properly. BYOD devices are not included. The free version detects and. Find the city and state a call is coming from. Please try after few minutes. It may be down and stopping you from updating the Verizon Call Filter app. I have the same question 0 Likes Reply 3 Replies All Community topics Previous Topic Next Topic Re: Call Filter APP not working Is there a way to get help from Tier II support? Due to inactivity, your session will end in approximately 2 minutes. Data charges apply. Youre right about it needing to be slid into the on position. *Not pre-loaded on Prepaid Phone in a Box or devices brought to Verizon from another carrier. Ive noticed the app keeps deactivating itself. Remove it from all lines. In the first scenario, the spammer dials your home phone number, while on the second, they dial your cell phone number and you cant see the number because its blocked by the service. Update Verizon Call Filter to the latest version on PlayStore. ) in. If Verizon Call Filter is not working, you can try to restart your device to see if it was an issue with the app, a glitch on your device, or another problem easily fixed by restarting. by It was the unlocked version. Your account may be banned or deactivated for activities. The incoming call will have the same area code and likely the same 6-digit prefix as your own phone number, hoping youll think its a neighbor. Extend your session by clicking OK below. With Call Filter Plus you can also filter out an entire area code. This Clears both data and cache. I don't think Verizon does trade in for prepaid accounts. So we made it easy to get in contact with the support team at Verizon Wireless, developers of Verizon Call Filter. Our technical department is responsible for solving what causes different problems on the network, however, we do not have access to review this information. I bought my Note 20 Ultra 5G from Verizon and this feature does not work for me. When I go into the app it tells me to subscribe and when I press the button it says "Can't connect to the server". Mine stopped working a few days ago. iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license. Call Filter app users with Call Filter (free) and Call Filter Plus can add phone numbers to a personal allowed list. If none of the above working, you can wait till your phone battery drains and it turns off automatically. Call Filter cannot yet identify or automatically block spam calls that originate outside of the US, but customers with an eligible device can now block all incoming calls from international numbers if they choose. Call Filter is free* for Verizon customers with a compatible device. Neighborhood (or neighbor) spoofing is when a scammer calls you from a fake number that's familiar or similar to your own, to trick you into answering the call. Verizon Call Filter app may not be working for you due to some issues that your device may have or your internet connection problem. Call filter free does come with free spam protection. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. Some wanted calls may be inadvertently blocked. If a call is suspected as a spam call, you'll see "Maybe: Junk" on identified incoming calls. If youve been having issues with the Verizon Call Filter notifications not coming through, you should check to make sure you have the app notifications enabled on your device. The greyed out feature you are looking at could be part of the paid feature options. You can search for Call Filter in the app store, select it, and look at the page to see if you see Update at the top. How do I get Call Filter? What is going on Verizon? If you're on a standard monthly plan or prepaid plan and have a compatible device, Call Filter (free) is included on your account. Eliminate 99% of spam calls. Even though youve tried the re-install it solution, this will not always work to fix Call Filter problems. Due to inactivity, your session has expired. Verizon doesn't guarantee that all spam calls will be detected. After it finishes choose update and then open . You might want to try to force-close apps to see if that helps if youve noticed Verizon Call Filter not working, especially if you have games or other graphically-intense apps running. To clarify, when you say an unlocked Note20, you mean it's not a Verizon branded device correct? - Carter, I thought so. None of this has been shared. The feature is not as good as the others above. People have more than 10 family members much less counting friends?! Call Filter Plus includes these additional features: Caller ID, Spam lookup, Personal block list, Spam risk meter and Block by category. Get up to $500 when you. Frustrating. To know more, you can also read our posts on Verizon caller ID not working, Verizon video calling not working, and Verizon visual voicemail not working. *All spam calls will be labeled as "Potential Spam" for customers enrolled in the free version of Call Filter. Please don't hesitate to reach out for further assistance. For added security, upgrade to Call Filter Plus*. The Verizon Call Filter not working issue could be because of a corrupted file within the app or another related issue, so uninstall the Call Filter app and reinstall it to fix the error. There are few ways to fix this problem. For example, if you block the area code/prefix 123.456, all numbers that begin with 123.456.xxxx will be forwarded to voicemail. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Verizon Carrier Update (what Is It + Other Common Faqs), Does Verizon Block Spam Calls? If that doesnt work, please post the content of your call filter. You can block these calls by toggling the category filter in the Call Filter app. *Eligible device required. Apple: Android: It used to show me caller ID but it stoped doing it a few days ago and I have reinstalled it and it still doesnt work. Follow these steps to set up Call Filter on your iPhone. Are you able to use your call filter at all? Thank you for the input. If you've video loading problem, please check your internet speed and wifi connectivity. The spam filter will be automatically set to block high-risk spam callers, but you can change your block settings at any time. Here are some helpful workarounds that should work whenever Verizon Call Filter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Furthermore, try to re-enter your login credentials to see if that fixes your issue since mistyping your credentials is easy to do without realizing it. Learn how to turn on the auto block feature and set risk levels: Learn how to add someone to your blocked numbers list. Learn more here. BYOD devices are not included. I should look into doing a trade in with Samsung for the Verizon version. Talk Radio News is a team dedicated to consumers. Check your wifi / internet connection for connectivity. Verizon has announced an update to its Call Filter app, which will send suspected spam calls that have your area code and prefix directly to voicemail. It was not easy. The Call Filter App now says I have free spam protection. Complete guide to troubleshoot Verizon Call Filter app on iOS and Android devices. With Call Filter, you can screen incoming calls, auto-block spam and report any unwanted numbers. Also in the mean time you can try the fixes mentioned below. Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it. Click Verizon Call Filter "Force Stop". I went to the APP store to see if it had been updated but that didnt work. The above is a screenshotit says Spam Filter offfwhen I click on it, I get a slider to auto block spam by risk level and it will not turn on. We will work toward a resolution. Other devices: My Verizon app - Turn Call Filter Spam Block On / Off There's no way to see this is happening because it doesn't tell you when it's blocked calls and the calls don't show up in recent cal history. Call Filter app required for spam blocking and other enhanced spam protection tools. Verizon Call Filter takes the guesswork out of answering your phone, with features that screen and automatically block incoming spam calls. For device eligibility and features, visit vzw.com/callfilter. This whole situation is a cluster specially I have the whole house tech insurance so the premium call filter is included.