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It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Normally bakery products are excellent. So I did this time. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. I love Giant Eagle Curbside Pickup. Then I either stand and wait for half an hour or have to come back another day. Category Food & Beverages. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I paid for a SHOWROOM car wash and parts of my car weren't even touched! If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Prices are lower and bags are plastic. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: This is unacceptable. Here are 20 things you might not know about Giant Eagle. Hello, It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! The associate said to go ahead. Maybe Pittsburgh City Council can wake you up. To the point when the customers would just straight up insult the shoppers. I got an email stating that all sales were final even though it was just a glitch in the system. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Makes me appreciate Kroger even more! Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. Desired outcome: I STOPPED SHOPPING HERE During the pandemic because prices are so high! Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Wasn't willing to help and nor was her co-worker Sandy. ********* ******. We pulled up behind a car and waited 20 minutes! but they want to play that silly "security reasons " game. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. I purchased 3- $100 gift cards via the Giant Eagle App. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! I can not reply to emails. They were VERY rude to say the least, there was no need for it. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. Thank you. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I can't help but to notice a 1 star for most of the reviews. i have to go back to the website to send a reply. Order was $20 more than what the original order placed indicated. Kitchen employees told me to go to cashier to have it removed. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! I did. Rude staff Please update the website to indicate when a service is not available during regular business hours. No everyone lives their life online. She then just said rudely, take it up with customer complaint or something like that which was very insincere. DOWNLOAD OPTIONS download 1 file . Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. The attendant looked to find it in the car wash and could not. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. Unknown, 2 Complaint(s) 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval I tell them it stops when the tank is full. I asked about my perks that were deleted 8% of Giant Eagle employees are Hispanic or Latino. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. And bugs. Learn how the rating is calculated 1 complaint. Too bad. We will forward their concerns to the pharmacy and regional leader. Reviews There are no reviews yet. I've ordered cakes before with images on top but they where sprayed directly on the cake. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Be the first to write a review for Giant Eagle Supermarket. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle The pin is required for an online purchase, and I do not have a Columbia store locally. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Submit a complaint and get your issue resolved. I like that i get discounts on gas when i shop. 3. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Then, i went in. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I never recieved them, yet I was still charged for ordering them. I'll go to Kroger's from now on. Terrible Terrible Terrible. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. I am a conservative person & I really like Giant Eagle! Help even if you are not a cashier, you work for GetGo! On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. I went to get a replacement today and it was almost $200. I have purchased this chicken many times in the past and it was always delicious. File a complaint. Companies can ask for reviews via automatic invitations. Other customers heard this and couldn't believe it either. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Country fried steak & eggs were. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Management was okay in the beginning then it slowly deteriorated, into a $#*! 261 7008. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! In the meantime no follow-up with me. The rudeness of store associate and unwillingness to help. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. (419) 843-7296 182.32 mile. They bring them out and put them in your truck for you. Phone number +1 724-942-2802. I have made 3 complaints to your service department about the condition of your in store wheelchair. ( im on a fixed income its important! This is unacceptable. Pay for this replacement part that your car wash broke. At this point I have spent way too much time with them without a resolution to this problem. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Don't catch until I get home. Upon explaining my concern, store associate said they are out of all items. GAS. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No one has called me yet. Their produce is always rotten. I realize that's how it works. Something needs to be done, even when waiting in line at location you hear people complaining about it. For your reference, details of the offer I reviewed appear below. Category Food & Beverages. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. they had no problem refunding my fuel perks then. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. I sent the main manager Adrian A**** an email with the transaction history of my card. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. She was rude and said nothing. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. The kitchen manager needs fired. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. but 2. Now if they didn't want something substituted or out of stocked then don't $#*! I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Find out how we combat fake reviews. 0 Views . January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Look at your competition! Getgo employee do not have lunch break in 2 years. When you get there, your groceries are ready. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Shed light on the availability of medication needs brought to someones attention. The company even offers refills for pet medication. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. are fuel perks now state secrets? Disgusted I found a grey looking mealworm. My husband **** called their customer service two days later and was informed that I had to call. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. (******* ****** **************. Theres no reason I should be getting the runaround like this from a big company like this. My prescription was not refilled. The language that was heard today with the front of the store staff was horrible. Shed light on the availability of medication needs brought to someones attention. Giant Eagle refused and told me to contact Columbia. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Good Morning. I have had other items before. When empty the cart basket closes. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. The associate was extremely rude to me. Desired outcome: This is the Lancaster Ohio store. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go..