The VPSProtocol value is outside the valid range. The check digit invalid. If any other characters or spaces are being passed or provided, then you will receive this error code and message. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. You will need to use a different card if you wish to proceed with the transaction. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. The Card Range not supported by the system. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The issue is normally associated when you are attempting to automate these actions. GBP for UK Sterling, USD for U.S Dollars. The transaction can not be repeated. Why is my graphic card not supported by my computer? - Quora You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. You failed 3D-Authentication. This is a required field and needs to be sent with every transaction you register with Sage Pay. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. Delete the problematic software, then redownload it from Nintendo eShop. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. The create token value is invalid, should be either 1 or 0. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. can not be less than 8 characters. No spaces, hyphens or other characters or separators. Game Card Required to Launch Downloaded Software To correct this issue, you will need to check your code to ensure you are submitting the correct value. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. The Authorisation has been declined by the bank. The command cannot be run for the vspvendorname provided. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Check the card number and resubmit. TransactionType of the related transaction is not supported for this operation. The Transaction was Registered Successfully with Sage Pay. Some debit cards require a PIN to be entered. You must provide at least one ##### element within ##### node. Cannot refund mobile transactions for this acquirer. The CardExpiry date that has been entered is not a valid month and year combination. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. The expiry date of the card that you have entered on the payment pages is in the past. This Authorise would exceed 115% of the value of the original transaction. No further refunds can now be performed against the original transaction. Surcharge not allowed on this payment system. Are you sure you want to create this branch? The email address provided was not recognised by PayPal. You can only RELEASE or ABORT a DEFERRED transaction. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. You will need to ensure that the start date selected is not later than the current date. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. What is the problem? You signed in with another tab or window. Please ensure that you are posting this field with each transaction and that you use the correct value. You cannot set the administrator password using vspaccess. A transaction is unable to be registered without this information. E.g. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. Explanation: The card number you have entered is not supported as a card type on the Opayo system. the card range not supported by the system - maingila.com Does a summoned creature play immediately after being summoned by a ready action? We also return to you the 2 digit Decline Code from the bank. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The vendor account does not support direct refund. If the card holder's name is longer than that, just send the first 50 characters in your POST. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. Values such as PAYMENT, DEFERRED, REFUND etc. The Billing Phone contains invalid characters. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. Some debit cards require a PIN to be entered. 2) Obtain a newer video card that has firmware fully compatible with UEFI. Please check and retry. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. If no value is entered here you will be presented with this error message. Should be between 2.00 and 2.22. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. The DeliveryFirstnames value is Too long. 4021 : The Card Range not supported by the system. If you did not provide a vendor name, then it would have been supplied by Sage Pay. Any current video adapter will meet this spec. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. An example would be Japanese Yen (JPY). You must check your code to ensure that you only use a fully qualified URL. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. Does it have cross-border restrictions? By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. The request was unsuccessful. The specified and combination is not valid, or the user may be locked out. To learn more, see our tips on writing great answers. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. In this case, you will need to use another card to make the purchase. This field is numerical only and can only support values from 0.01 to 100000.00. Start Row and End Row range too large. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. You must enter the address to which the card being used is registered in the card address box provided on the payment page. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. The Vendor or VendorName value is required. The card is not yet valid. 4021 : The Card Range not supported by the system. - Opayo If you are passing any other characters, or spaces, you will receive this error. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). An active transaction with this VendorTxCode has been found but the Amount is different. You will need to ensure that your code is sending the correct transaction details. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. Until I get a response, is there anything else that I could be looking out for? You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. This value should be alphanumeric and 38 characters in length. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. Please contact support to re-enable this functionality. The CardNumber field should only contain numbers. No further action required. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. Should not include leading zero's, and only include values in the range of 0 to 255. The Description field can contain up to 100 characters. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. This URL must be http:// or https:// and be less than 255 characters long. Some cards have restrictions on cross-border usage. This field can contain up to 200 characters. Overlaps with an existing rule. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. 3) Live with it as is. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Please use format dd/MM/yyyy HH:mm:ss. Returned when a transaction is declined or rejected. If a card ExpiryDate value of 1509 was passed this would generate this error code. Making statements based on opinion; back them up with references or personal experience. Pick Up Card. Invalid system used for the related transaction. The value, if supplied, should contain either 0, 1, 2 or 3. This only occurs if there are problems with your POSTing component. The Card Range requires 3D-Authentication, its not supported by the vendor. The AccountType is not setup on this account. Please try a different card. Any other values or characters will not be allowed and will result in this error message. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. The Amount is outside the mininum and maximum limits. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. The link is: http://www.sagepay.com/system_monitor.asp. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The VGA card is not supported by UEFI driver If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. Any other values that are passed will result in this error message. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. The certificate must not be in the AT_SIGNATURE part of a container. If you have sent an Amount field with an invalid number of digits after the decimal place. System boots fine with secure boot off. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. The Contact Fax contains invalid characters. Authentication credentials are missing or incorrect. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. You will receive this error if you send an AccountType that your Sage Pay account does not support. Thank you for your reply. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. You have entered an incorrect value for the card security code which is invalid. You will receive this system message when the card number details have been entered incorrectly. The GiftAid field specifies whether you wish to apply gift aid to the transaction. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. We could not process your message, please check your integration settings or contact the support team. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. Only C class subnet masks are allowed for blocking. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. You will need to check you code and correct one or the other field to fix this problem. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. The ephemeral port range depends on the server operating system that the client operating system is connected to. 4021 : The Card Range not supported by the system. Can I tell police to wait and call a lawyer when served with a search warrant? Please use the mobile device. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. XML does not match the protocol. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. The eMailMessage field can contain a maximum of 7,500 characters. and cannot be the same. The transaction you are attempting to REFUND has already been fully refunded. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. element either not found, or present more than once. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. This vendor's rules require a successful 3D-Authentication. 1) If video adapter firmware update is available, apply it. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. If you attempt to refund in another different currency to the original payment then you will receive this system message. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The number of authorisation attempts exceeds the limit. You must also ensure that there are no spaces within this card number. If you are providing a value which has more that 200 characters then you will receive this system message. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. You will need to ensure that your code is not sending invalid characters. For example, it cannot archive an incomplete transaction into the reporting tables. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. The reason why Microsoft basic display adapter is on the device manager because the pc is not detecting any graphic card on your device it will be better if you going to try to manually reinstall the graphic driver first. A valid value is required in the format 123.123.123.123. Not the answer you're looking for? If this error message has only appeared on one transaction, then please retry the transaction again. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. Please ensure that you are sending the correct value in the TxType field. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. There is no such username associated with your account. Your transaction has been Authenticated successfully. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Possible solutions. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The ApplyAVSCV2 flag is invalid. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. rev2023.3.3.43278. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. The simulator saw the Vendor Name ''. ##### tag either not required for this command or XML structure is incorrect. Random "'Bit count not supported by system" access events reported All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. You will need to check your code to ensure that the field is sending the correct code. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: You will only be able to perform a VOID against a transaction once. Card number validation is required for payment processing when a customer presents a card. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. You will need to check your code to ensure that you are not sending more than 255 characters within this field. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. You will also need to check the content of this field to ensure that it is valid. You can follow the question or vote as helpful, but you cannot reply to this thread. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. Try a different card" solved. The card type you sent in the CardType field is not active on your account. The Currency does not match the original transaction. The Vendor or Vendorname format is invalid. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. If you're trying to use one of these cards, you'll need to use another card to make the purchase. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 The server has refused to fulfill the request. A transaction is unable to be registered without this information. The given vendorsurcharge cannot be found. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. golden retriever breeders scotland. The Amount value contains a decimal point. Please try a different card. Please contact support to re-enable this functionality. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Disconnect between goals and daily tasksIs it me, or the industry? A valid value is required,this must be value between 0 and 100000.00. Please refine the search. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided.