If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Palmera Vacation Club - Timeshares / Vacation Rentals Forum In Share your photos and videos with others to prove the truth of your words. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. Good luck! All-Inclusive resorts may charge a mandatory all-inclusive fee. and I fell for it. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Still wondering why people buy timeshares? I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. It's clear there is no intention of honoring that. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. All of the one star reviews that you read are TRUE. No. Reply. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Travel benefits are administered by third party providers under contract with RCI, LLC. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Search Page General | SellMyTimeshareNow Have you tried contacting them? 13 This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. incorrect. These vacations are limited. Palmera Vacation Club: Reviews, Complaints, Customer Claims Most real companies would take the time..will see where it goes. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. and told them we wanted to cancel the contract or they could I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. They also verbally guaranteed us that I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. get quotes and more. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? There are no exact matches available. Fla. Palmera Vacation Club | Better Business Bureau Profile The travel prices the salesman The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. more, You seem to have JavaScript disabled. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. get quotes and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who do I contact??? We asked plenty of questions, figuring 4 heads were better than 2. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I've had my bank account since 1975 and want to keep it. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? I called in late November and was told that my dates were not open to call again in January. Please visit RCI.com for details. My son in law own(s/ed ?) Nothing that the salesman presented to us was true. After all, it's not their money but yours. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. We were told they no longer sell that After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Offers void where prohibited by law. We grabbed our stuff and got the heck out of there. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Lets say you take a week-long vacation every year somewhere new. This is not the first time that we have had issues with getting people to respond, Desired outcome: I submitted a certified letter to the company with no response. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Time Shares. At this point I just wanted to get my money back and get out of there. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. This review was chosen algorithmically as the most valued customer feedback. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Working hours Sun 9:00 am - 5:00 pm Reviews are most valuable when they are original and unbiased. How much do you spend normally on your hotel? Nothing has been done and calling makes it clear no one cares. Location. The travel prices the salesman The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. I called the number they gave me three times to cancel the contract but no one answered. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. He also danced around answering a lot of questions. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Points 3,000 . Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Write reviews, ask and respond to questions,
I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. We are dedicated to delivering vacation memories that last a lifetime. I called in late November and was told that my dates were not open to call again in January. Type in the email address you registered with. as it is a completely free way to help other owners find TUG on the internet! This is a massive operation I thought. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club This will surely increase the credibility of your complaint. Like all the other complaints prior to me. OMG!!! Coral Sands Resort - Palmera Vacation Club Destination We have excellent credit and I don't want this to ruin it! It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Don't have an account? Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Copyright 2020 Business Consumer Alliance All Rights Reserved. No: TAR-6309. Submit a complaint and get your issue resolved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Contributions should be travel related. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . BCA has no information regarding advertising review at this time. My biggest fear is the financing paperwork I signed. Claim it and get a lot of features. Read Also: Sailboat Vacations In The Caribbean. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. We put down $1200 on our credit card and signed the financing paperwork for the rest. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. This is a multi-location business. What is Palmera Vacation Club's Instagram? The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). 1 complaints for Palmera Vacation Club. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Offer void where prohibited by law. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Palmera Vacation Club has been in contact with Ms. ***** File No. They responded recently they dont purchase timeshares. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Sounds like your bases are covered. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Timeshare owners speak out against Hilton Head Island resort Is this your company? Promotional discounts and offers may not apply to all properties. No. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. She gets rude too and tells us she guesses we just like to waste all of our money. Payment . People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Must call to book. I became a member in 2015 and was generally happy. Palmera Vacation Club Reviews, Complaints, Customer Service Taxes, additional fees and charges may apply. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. The club promoter is making a profit somewhere along the process. The most helpful contributions are detailed and help others make better decisions. Sign up for free now, Sign up for free to participate on the website. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Take a screenshot from the USPS and FedEx tracking that it arrived. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). We tried to fight it at that time, but we had signed a contractual agreement. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. true. Judging by everything I'm reading, nothing has changed and they are still lying. File a complaint. At our age changing made sense if this transition occured. Respectfully, Member Services DepartmentPalmera Vacation Club. All we ask is that you follow a few simple guidelines. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. This review was chosen algorithmically as the most valued customer feedback. Amount in Dispute: $1,500.00
The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Your contribution should be yours. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. No. Check the spelling of your query. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Exchange: CST: 2046555-50. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Our friends did, for sure. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. ST-36515. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Rescinding Palmera Vacation Club in Hilton Head, SC Time share oversere haven't got anywhere yet. Learn how the rating is calculated 1 complaint. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. The guy then became upset and challenged us why we could base our decision based on something online. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. No. Contacts:There are no additional contacts. purchase it back from us. Promotional discounts and offers may not apply to all properties. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. All reviews are available on the sites they are accredited to. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Scam Clue 3: A promotion claiming youve been specially selected for membership. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. We didn't start to look into it more until we got home Sunday night. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. On their websites, both businesses proclaim the best deals on vacations. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Often, you can answer the scam-or-not question before you even see the details of a club promotion. 602560941. And we prefer to vacation by ourselves instead of as a group. Palmera Vacation Club | Complaints | Better Business Bureau Profile Others, however, pose a big financial risk. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. With points, you have the utmost flexibility with booking trips where and when you want. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Desired outcome: How do I get out of this? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Other restrictions may apply. Palmera Vacation Club Company. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Write reviews, ask and respond to questions,
We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. My decision to purchased was based on lies. My wife and I was deceived and lied to, they are good at what they do. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Like a free stay and Hilton money? We have had two BAD ENCOUNTERS with Palmera. You must log in or register to reply here. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Already have an account? We bought 3,000 points for around $13K. BBB Business Profiles may not be reproduced for sales or promotional purposes. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. How many people normally accompany you? Also Check: Free Vacations For Cancer Patients. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. RCI, LLC is not responsible for any activities or services provided third party providers. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Reverse and return back to what we had, and reimburse us for the waste of our time in full. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Each unit is professionally decorated and refurbished every year. View summaries of the complaint descriptions and responses. The first thing you should do before searching for rental homes is decide on an ideal budget. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Some restrictions apply. |
Does anyone else have experience with this and any advice? Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Called better business and state of SC. 213. As a matter of policy, BBB does not endorse any product, service or business. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Please be wary when you go on this tour. I just want out. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Weeks Float . Featured review. BBB Business Profiles are subject to change at any time. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Etc. Report inappropriate content Robert F 2 posts 92. He was not up front at all. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews.