14 day loan required to access EPUB and PDF files. Composition Very explanatory yet simple to understand. Physics Mac vs PC? Retailing Management Levy Weitz 7th Edition Personalize learning and assessment, ALEKS Placement, Preparation, and Learning To see our price, add these items to your cart. many students are going digital with Bookshelf. He has won awards for teaching excellence and published in leading academic journals on channel relationships, electronic retailing, store design, salesperson effectiveness, and sales force and human resource management. Retailing Management McGraw Hill Education. He has delivered seminars in the United States, Europe, Latin America, and Asia, and has served as an expert witness or worked as a consultant on numerous legal cases. Retailing Management, Tenth Edition, highlights the many ways the retail industry has transformed and evolved over the past four years. Continuing assignment exercise engage students in an exercise involving the same retailer throughout the course to provide a hands-on learning experience. My two hobbies are reading mysteries (many of which I buy through Amazon) and rooting for the University of Florida Gator athletic teams from women's softball and gymnastics to our national champion football and basketball teams. Finance New cases highlight concepts and theories. Paying More or Less for Pizza, Depending on the Time of Day: Can Dynamic Pricing Work for Restaurants? Search the history of over 797 billion Art Buy and Download Book Retailing Management, 10th Edition - Original PDF | Authors Michael Levy, Barton Weitz, Dhruv Grewal | ISBN 9781259573088 | Buy Books on Ebookrally He has taught executive seminars/courses and/or worked on research projects with numerous firms, such as Dell, ExxonMobil, IRI, TJX, Radio Shack, Telcordia, Khimetriks, Profit-Logic, Monsanto, McKinsey, Ericsson, Council of Insurance Agents & Brokers (CIAB), Met-Life, AT&T, Motorola, Nextel, FP&L, Lucent, Sabre, Goodyear Tire & Rubber Company, Sherwin Williams, Esso International, Asahi and numerous law firms. The impact of globalization on the retail industry. Read instantly on your browser with Kindle for Web. Let me know and I will get the book for you. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and . Customer Service & Tech Support contact information, Online Technical Support Center PDF Levy And Weitz Retailing Management 7th Edition Pdf - Full PDF Available within Connect, SmartBook 2.0 is an adaptive learning solution that provides personalized learning to individual student needs, continually adapting to pinpoint knowledge gaps and focus learning on concepts requiring additional study. With the ReadAnywhere mobile app, students can now read and complete SmartBook 2.0 assignments both online and off-line. endobj SmartBook 2.0 also includes advanced reporting features that enable instructors to track student progress with actionable insights that guide teaching strategies and advanced instruction, for a more dynamic class experience. Get learning that fits anytime, anywhere, Inclusive Access Reviewed in the United States on September 26, 2020. titles available from more than 1,000 publishers, customer reviews with an average rating of 9.5, digital pages viewed over the past 12 months, institutions using Bookshelf across 241 countries. Try again. Introductory vignettes provide an example of how a stellar retailer can be particularly successful by excelling in the subject area for that particular chapter. PDF Retail Management By Michael Levy - sgmoji.youthopia.sg He has served as VP Research and Conferences American Marketing Association Academic Council (1999-2001) and as VP-Development for the Academy of Marketing Science (2000-2002). Get real-world support and resources every step of the way. Retailing Management - Pradhan 2011 Visual Merchandising and Display - Martin M. Pegler 2018-02-22 Revised edition of Visual merchandising and display, c2012. We hope that readers of this book will gain insights of current fluctuations and upcoming trends in Business Management. Retailing Tidbit: Do Fine Jewelry Customers Care About Sustainability? Accounting I am the J.C. Penney Eminent Scholar Chair and Executive Director of the David Miller Center for Retailing Education and Research at the University of Florida. (publisher McGraw-Hill 1e 2008, 2e 2010Awarded Revision of the Year, McGraw-Hill Corporate Achievement Award for Marketing, 2e with Connect Marketing in the category of Content and Analytical Excellence, 3e 2012, 4e 2014, 5e 2016, 6e 2018, 7e 2020, 8e 2022); M Series: Marketing (publisher McGraw-Hill 1e 2009, 2e 2011, 3e 2013, 4e 2015, 5e 2017, 6e 2019, 7e 2021); Retailing Management (publisher McGraw-Hill 9e 2014, 10e 2018it is the leading textbook in the field); and Marketing Research (publisher: Houghton Mifflin Co., 1e 2004, 2e 2007). Retailing Management 10th Edition is written by Michael Levy; Barton Weitz; Dhruv Grewal and published by McGraw-Hill Higher Education. Your recently viewed items and featured recommendations. Not pleased with the quality. Achieve accurate math placement, Content Collections powered by Create Instant Access. Retailing is a high tech, global, growth industry that provides challenging and rewarding career opportunities for college graduates. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Due to its large file size, this book may take longer to download. Retailing Management - Kindle edition by Levy, Michael. Engineering/Computer Science Retail Marketing Management - David Gilbert 2003-09 Essentials of Strategic Management - J. David Hunger 2013-08-27 Due to a planned power outage on Friday, 1/14, between 8am-1pm PST, some services may be impacted. Dr. Grewal is a recipient of the 2005 Sherwin-Williams Distinguished Teaching Award, SMA; 2003 AMA Award for Innovative Excellence in Marketing Education; 1999 AMS Great Teachers in Marketing Award; and 1998 Executive MBA Teaching Excellence Award. Required fields are marked *. Retailing Management - Michael Levy, Barton A. Weitz, Dea Watson, Dhruv Showing all editions for 'Retailing management' Sort by: Format; All Formats (187) Book (18) Print book (169) eBook (18) Refine Your Search . Full content visible, double tap to read brief content. Give as a gift or purchase for a team or group. Include a copy of the course completion certificate for California Laws & Regulations. Plants and Animals. Instructors and students gain practical experience by applying the concepts and theories using the Get Out and Do It features at the end of each chapter; these exercises suggest projects that students can undertake by visiting local retail stores or surfing the Internet. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime. My two hobbies are reading mysteries (many of which I buy through Amazon) and rooting for the University of Florida Gator athletic teams from women's softball and gymnastics to our national champion football and basketball teams. Rezensionen werden nicht berprft, Google sucht jedoch gezielt nach geflschten Inhalten und entfernt diese. He is a coauthor of Marketing Research, has published more than 70 articles in leading journals, and serves on numerous editorial boards. Retailing Management - Michael Levy 2018 Principles of Retailing - Rosemary Varley 2014-05-22 Principles of Retailing is a comprehensive, academic text on Retail Management, which takes a UK and European perspective. Summary. ISBN10: 1259573087 | ISBN13: 9781259573088, By Michael Levy, Barton Weitz and Dhruv Grewal, 9 Information Systems and Supply Chain Management, 11 Managing the Merchandise Planning Process, SECTION IV HUMAN RESOURCES AND STORE MANAGEMENT, 15 Human Resources and Managing the Store, 16 Store Layout, Design, and Visual Merchandising, Decision Sciences & Operations Management, Anatomy & Physiology and Physical Science, ALEKS Placement, Preparation, and Learning, Ignite mastery of MS Office and IT skills, Increase engagement, lower costs, and improve access for your students, Customer Service & Tech Support contact information, FAQs, articles, chat, email or phone support, Instructor tools, training and resources for, Get step by step instructions for requesting an evaluation, exam, or desk copy, Michael Levy and Barton Weitz and Dhruv Grewal, https://www.mheducation.com/cover-images/Jpeg_400-high/1259573087.jpeg, Custom Textbook Publishing | Custom Solutions | McGraw-Hill, Google Classroom and Google Drive Integration | McGraw Hill, Learning & Student Management Integrations | LMS & SIS, Online Training for Curriculum & Platforms | McGraw-Hill, McGraw Hill Catalogs | Download Most Recent, Sample K12 Curriculum and Programs Online | McGraw Hill, CARES Act and Education | Overview & FAQs | McGraw Hill, K12 | Our Learning Science Principles | McGraw-Hill, Join Our PreK-12 Educator Community | McGraw Hill, Review this product's accessibility information. among them is this Marketing Grewal Levy 2th Edition Pdf that can be your partner. Something went wrong. Learn more about the program. Ignite mastery of MS Office and IT skills, McGraw-Hill eBook & ReadAnywhere App Retailing Management Levy Weitz 7th Edition Author: sportstown.sites.post-gazette.com-2023-03-02T00:00:00+00:01 Subject: Retailing Management Levy Weitz 7th Edition Keywords: retailing, management, levy, weitz, 7th, edition Created Date: 3/2/2023 10:19:27 AM Your Device, Your Way Access online textbooks from your laptop, tablet, or mobile phone. The implementation decisions are broken down into merchandise management decisions and store management decisions, just as they would be in a real retailing setting. outcomes. PDF Legal Alert OAG-2022-02 - Attorney General of California Dr. Grewal was awarded the 2005 Lifetime Achievement in Behavioral Pricing Award by Fordham University and was listed in the World's Most Influential Scientific Minds by Thomson Reuters in 2014. Help others learn more about this product by uploading a video! 4 0 obj Retailing Management (10th Edition) Solutions | Course Hero Book is in NEW condition. Because the authors realize that retailing is taught in a variety of formats, a comprehensive supplemental package for instructors is provided, as well as a comprehensive online instructor's manual with additional cases and teaching suggestions. Access all of the textbook solutions and explanations for Levy/Weitz's Retailing Management (10th Edition). Retailing Management - 10th Edition Author(s): Michael Levy, Barton Weitz, Dhruv Grewal File Specification Extension PDF Pages 1587 Size 26.5 MB *** We try to make prices affordable. Reviewed in the United States on May 25, 2021, Reviewed in the United States on August 22, 2020. Orders within the United States are shipped via FedEx or UPS Ground. Management Information Systems He is currently researching innovative retailers and working on a retailing book. He has also coauthored Marketing Research (publisher: Houghton Mifflin Co., 1e 2004, 2e 2007), Marketing (publisher McGraw-Hill 1e 2008, 2e 2010-Awarded Revision of the Year, McGraw-Hill Corporate Achievement Award for Marketing, 2e with ConnectMarketing in the category of Content and Analytical Excellence, 3e 2012) and M Series: Marketing (publisher McGraw-Hill 1e 2009). Retailing Management's 9th edition places critical and practical emphasis on five exciting new developments in retailing's high tech, global, growth industry: (1) big data and analytical methods for decision making, (2) communicating with customers and enhancing the shopping experience with social media and smart phones, (3) utilizing mobile channels and providing a seamless multichannel . Uploaded by Save my name, email, and website in this browser for the next time I comment. Read Online Retailing Management Levy Weitz Eighth Edition Pdf For Free Career Development Students indicate that this text is a 'good read' because of the numerous examples of retailers, their practices, the interesting retail facts in the margins, and eye catching design and layout. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Professor Grewal has won a number of awards for his research: 2020 William R. Davidson Journal of Retailing Honorable Mention Award (for paper published in 2019); 2019 Louis W. Stern Award (American Marketing Association Interorganizational SIG); 2019 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2017); 2018 JSR Best Paper Award (for paper published in 2017); 2018 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2016); 2017 Journal of Interactive Marketing Best Paper Award (for paper published in 2016); 2016 Journal of Marketing Sheth Award; 2016 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2014); 2015 Louis W. Stern Award (American Marketing Association Interorganizational SIG); 2015 Babson College Faculty Scholarship Award; 2012 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2010); 2011 Best Paper Award (La Londe Conference for Marketing Communications and Consumer Behavior); 2011 Louis W. Stern Award (American Marketing Association Interorganizational SIG); 2011; William R. Davidson Journal of Retailing Honorable Mention Award (for paper published in 2009); 2010 Babson College Faculty Scholarship Award; 2010 William R. Davidson Journal of Retailing Best Paper Award (for paper published in 2008); 2010 William R. Davidson Journal of Retailing Honorable Mention Award (for paper published in 2008); Best Services Paper Award (2003) from the American Marketing Association Services SIG presented at the Service Frontier Conference, October 2003, Winter American Marketing Association Conference 2001, Best Paper Award, Technology Track, Summer American Marketing Association Educators Conference 2000, and University of Miami School of Business Research Excellence Award for years 1991, 1995, 1996, and 1998. He is a coauthor of Marketing Research, has published more than 70 articles in leading journals, and serves on numerous editorial boards. Its programs are designed to stimulate student interest in retailing careers, prepare them for entry level positions, and support faculty research on retailing issues and problems. Professor Grewal has coedited a number of special issues including the following: Journal of Public Policy & Marketing, Pricing & Public Policy (Spring 1999); Journal of the Academy of Marketing Science, Serving Customers and Consumers Effectively in the 21st Century: Emerging Issues and Solutions (Winter 2000); Journal of Retailing, Creating and Delivering Value through Supply-Chain Management (2000); Journal of Retailing, Branding and Customer Loyalty (2004); Journal of Retailing, Service Excellence (2007); Journal of Retailing, Customer Experience Management (2009); Journal of Retailing, Pricing in a Global Arena (2012); Journal of Marketing Management, Retailing, (2013); Review of Marketing Research, In-Store Marketing (2014); Psychology & Marketing, Nonverbal Behavior and In-Store Marketing Activities (2014); Journal of Consumer Marketing, Online Marketing (2015); Journal of Business Research, Shopper Marketing (2015); Journal of Retailing, Future of Retailing (2017); Journal of the Academy of Marketing Science, The Future of Technology in Marketing (2020); Journal of Retailing, Retail Experiences and the Consumer Journey (2020). Retailing management He has taught executive seminars and joined in research with numerous firms, including IRI, TJX, Radio Shack, Monsanto, McKinsey, and Motorola. Shipping cost, delivery date, and order total (including tax) shown at checkout. , McGraw Hill; 10th edition (January 4, 2018), Language He is listed in The Worlds Most Influential Scientific Minds, Thomson Reuters 2014 and 2021, and again as a Clarivate Highly Cited Researcher 2020 and 2021. SmartBook 2.0 fosters more productive learning, taking the guesswork out of what to study, and helps students better prepare for class. The seventh edition continues its cutting edge coverage on the latest topics and developments in retailing including: globalization; customer relationship management programs; multi-channel retailing; supply chain management, the use of the Internet to improve operating efficiencies and customer service; and, legal, ethical and cooperate social responsibility issues. Retailing Management Eighth Edition by Ajay Pandit. 20 -843 . Psychology The engagement in the overarching emphasis on conscious marketing and corporate social responsibility when making business decisions. on September 29, 2020, There are no reviews yet. materials. Retailing Management, Tenth Edition, highlights the many ways the retail industry has transformed and evolved over the past four years. The Digital and eTextbook ISBNs for Retailing Management are 9781260165616, 1260165612 and the print ISBNs are 9781259573088, 1259573087. Follow authors to get new release updates, plus improved recommendations. He taught at Southern Methodist University before joining the faculty as professor and chair of the marketing department at the University of Miami. Why in the heck is KFC collaborating with a bunch of hip , Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Customer Buying Behavior, Home Depot, Home Goods, While on vacation, people often imagine what it would be like to live in their getaway location. 2 0 obj He is a Distinguished Fellow of the Academy of Marketing Science. He has won numerous awards for his teaching: 2005 Sherwin-Williams Distinguished Teaching Award, Society for Marketing Advances, 2003 American Marketing Association, Award for Innovative Excellence in Marketing Education, 1999 Academy of Marketing Science Great Teachers in Marketing Award, Executive MBA Teaching Excellence Award (1998), School of Business Teaching Excellence Awards (1993, 1999), and Virginia Tech Certificate of Recognition for Outstanding Teaching (1989). His research and teaching interests focus on direct marketing and e-commerce, marketing research, the broad areas of value-based marketing strategies, services and retailing, and pricing. Save up to 80% versus print by going digital with VitalSource. Reviewed in the United States on February 4, 2021. Rent for a fraction of the printed textbook price, Complete text bound in hardcover or softcover, Comprehensive online learning platform + unbound loose-leaf print text package, Then, under "Find a Title," search by title, author, or subject, Select your desired title, and create a course. : BREA's forms are all in PDF format unless otherwise specified. Get your 1 st month free. Retailing management : Levy, Michael, 1950- : Free Download, Borrow Retailing Management | 10th Edition ISBN-13: 9781260165616 ISBN: 1260165616 Authors: Michael Levy, Barton A. Weitz Rent | Buy This is an alternate ISBN. %PDF-1.7 Connect You can return the item for any reason in new and unused condition: no shipping charges. eBook from $57.00 Print from $70.00 Connect from $141.75 McGraw Hill eBook 180 Days Rental (Expires: 7/31/2023 ) - $57.00 Lifetime Purchase - $92.00 Reviewed in the United States on April 4, 2021. Known for its strategic look at retailing and current coverage, this new seventh edition continues to be organized around a model of strategic decision-making. Please call Republic Services at (714) 238-2444 to schedule a pickup. Retailing Management 10th Edition - VitalSource Retailing Tidbit: Nikes Footballverse is Finding the Worlds Best Soccer Player without Messi? This edition builds on the basic philosophy of the previous editions but every example, fact, and key term has been checked, updated, or replaced to ensure that this cutting-edge product remains up to date. The text book is amazing. With anytime, anywhere access and built-in tools like Learn more. Retailing Management by Levy and Weitz is the best-selling textbook in the retailing market. Engineering Technologies - Trade & Tech Great information for my future career path! Your text has great instructor tools, like presentation slides, instructor manuals, test banks and more. Retailing Management 10th Edition. Copyright 2023 VitalSource Technologies LLC All Rights Reserved. In preparing this edition, the authors focused on five important factors that delineate outstanding retailers: Only logged in customers who have purchased this product may leave a review. Computer & Information Technology Sorry, there was a problem loading this page. 9781260084764: Retailing Management 10th Edition - Levy - AbeBooks You can read your digital textbooks PDFs without an internet connection, Eco-Friendly & Cost Effective You can share the ebooks with your friends as you want, Ebooks, Solution Manuals and Test Banks are digital files. on the Internet. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value, What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest, Forma fcil y rpido de adquirir un libro en ingles, 1996-2023, Amazon.com, Inc. or its affiliates. He has served on the editorial review boards of the Journal of Retailing, Journal of the Academy of Marketing Science, International Journal of Physical Distribution and Materials Management, International Journal of Business Logistics, ECR Journal, and European Business Review, and has been on the editorial advisory boards of European Retail Research and European Business Review. PLEASE NOTICE : Some times the university and school emails has a firewall prevent us from sending the eTextbook. Forms by Application Type - California Bureau of Real Estate Appraisers Discounts, promotions, and special offers on best-selling magazines. In 2006, I received the Retail Educator of the year by the National Retail Federation and the American Marketing Association Retail Special Interest lifetime achievement award in 2009. All BREA Forms - California Bureau of Real Estate Appraisers (eBook pdf) Retailing Management 10th Edition by Michael Levy His academic interests focus is on marketing foundations and research, retailing, pricing, and value-based strategies. Retailing Management's 9th edition places critical and practical emphasis on five exciting new developments in retailing's high tech, global, growth industry: (1) big data and analytical. He has also served as a faculty member at the University of Miami, where he was a department chair. Student Success 2023 He has performed research projects with major retailers. Buy From $81.99. Title: Retailing Management Author: Levy, Weitz Edition: 9th edition ISBN-13: 9781259060663 Format: Soft Cover / Paperback BRAND NEW, Color Printed in Acid Free Paper. OFFICE OF . We make accessibility andadhering to WCAG AA guidelines a part of our day-to-day development efforts and product roadmaps. Once they are sent to your email, there is no refund will be offered, Cant find the book you want? Chapter 01: Introduction to the World of Retailing (18) Chapter 02: Types of Retailers (66) Chapter 03: Digital Retailing (5) Chapter 04: Multichannel and Omnichannel Retailing (80) Chapter 05: Customer Buying Behavior (62) Chapter 06: Retail Market Strategy (168) Chapter 07: Financial Strategy (43) Chapter 08: Retail Locations (32) : Reviewed in the United States on December 12, 2019, Forma fcil y rpido de adquirir un libro en ingles. No hemos encontrado ninguna resea en los sitios habituales. Course management, reporting, and student learning tools backed by great support. Achieve accurate math placement, SIMnet Strategic and tactical issues are examined for a broad spectrum of retailers, both large and small, domestic and international, selling both merchandise and services. Retailing Management - Connect Access. Retailing Management Michael Levy Pdf Free Download. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Its programs are designed to stimulate student interest in retailing careers, prepare them for entry level positions, and support faculty research on retailing issues and problems. He has taught seminars in US, Europe and Asia. Explora la mayor tienda de eBooks del mundo y empieza a leer hoy mismo en la Web, en tu tablet, en tu telfono o en tu lector electrnico. Keyboarding Health and Human Performance, History download4share RETAILING MANAGEMENT michael levy barton weitz 8th edition pdf Size 72 . 1 0 obj Retailing Management, 10th Edition ISBN10: 1259573087 | ISBN13: 9781259573088 By Michael Levy, Barton Weitz and Dhruv Grewal 2019 View newer edition Purchase Options: Lowest Price! His academic interests focus is on marketing foundations and research, retailing, pricing, and value-based strategies. He was a member of the faculty at the University of CaliforniaLos Angeles Graduate School of Business and the Wharton School at the University of Pennsylvania and is JCPenney Emeritus Eminent Scholar Chair in Retail Management in the Warrington College of Business Administration at the University of Florida (UF). Retail Management Levy Weitz 9th Edition PDF Download. He was co-editor of Journal of Retailing (2001-2007). Business Statistics & Analytics Professor Levy was coeditor of the Journal of Retailing from 2001 to 2007. By prompting students to engage with key concepts, while continually adapting to their individual needs, Connect activates learning and empowers students to take control resulting in better grades and increased retention rates. Very explanatory yet simple to understand. Marketing Educator rated him one of the best researchers in marketing. ftM=]_+R9E,C~*Wo_w/_*y/vw*bWm!/-6;pK(he';,x}Zkw c13B 0qZJ"cu*EQBV6[WxL8eWqnj:cXxp\,F)>8n|~xZxh2QuHGFu)L3^fLWU)|gt%}LK",oi&EY`orxb3Y>9g2xW)J2Y. <> Retailing Management 10th Edition - amazon.com Criminal Justice Contact us to negotiate about price. For instructors, SmartBook 2.0 provides more granular control over assignments with content selection now available at the concept level. It is ideal for both undergraduates and postgraduates studying retailing as part of a Retailing, Marketing or Business degree. Film He was awarded the 2012 Lifetime Achievement Award in Pricing (American Marketing Association Retailing & Pricing SIG), 2010 Lifetime Achievement Award in Retailing (American Marketing Association Retailing SIG), 2005 Lifetime Achievement in Behavioral Pricing Award (Fordham University, November 2005) and the Academy of Marketing Science Cutco/Vector Distinguished Educator Award in May 2010. Access your eTextbooks instantly, across any device. Use features like bookmarks, note taking and highlighting while reading Retailing Management. Theater stream Dismiss, NO ONLINE ACCESS CARD/CODE INCLUDED. Help others learn more about this product by uploading a video! He has been an Honorary Distinguished Visiting Professor of Retailing and Marketing, Tecnolgico de Monterrey; a Global Chair in Marketing at University of Bath; an Honorary Distinguished Visiting Professor of Retailing and Marketing, Center for Retailing, Stockholm School of Economics; and a Visiting Scholar at Dartmouth. Please try again. Greenlight learning with this new eBook+, ALEKS Retailing Management, Tenth Edition, highlights the many ways the retail industry has transformed and evolved over the past four years. Im glad I have a digital copy of this book, because there are several pages that are messed up like this. I was honored with the recipient of the American Marketing Association/Irwin Distinguished Marketing Educator Award for lifetime contribution to the marketing discipline. He has won numerous awards for his teaching: 2005 Sherwin-Williams Distinguished Teaching Award, Society for Marketing Advances, 2003 American Marketing Association, Award for Innovative Excellence in Marketing Education, 1999 Academy of Marketing Science Great Teachers in Marketing Award, Executive MBA Teaching Excellence Award (1998), School of Business Teaching Excellence Awards (1993, 1999), and Virginia Tech Certificate of Recognition for Outstanding Teaching (1989).