We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. Only eligible consumers may receive ACP discounts. Skip to content. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Please enter your username and password to access your account. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Benefits may be transferred to another participating provider at any time. How to Switch Phone Carriers and Keep Your Number | WhistleOut You can apply your ACP discount to any available enTouch Wireless service plan. My Account - Entouch Systems Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Taxes and fees included with service plan pricing. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. No. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. International calling does NOT include text messaging, picture messaging, or video messaging. That is what we are committed to delivering to you! Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). www.EnTouch.net 281.225.1000. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). But our FAQ page might already have the answer you need. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. *All forms of ID must be valid and used before expiration date. You must opt-in and choose an eligible ACP service plan. Social Security benefits statement. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Our representatives are excited to help with anything. Verified customer. Whether its walking you through a Lifeline application, or helping you traverse our website. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Lay the SIM Card on a hard, flat surface. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Please see the full Terms of Service for additional information. All you need to do is ask we make it easy! For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. *Unlimited data does not mean unreasonable data usage. Please refer to enTouch Wireless Terms of Service for more information. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Copy of last year's State or Federal income tax return. ACP is a federal government program operated by the FCC. International calling does NOT include text messaging, picture messaging, or video messaging. T-Mobile data & APN settings | T-Mobile Support Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Tell Customer Support you want to Port your current phone number to your new phone. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Copy of last year's State or Federal income tax return. B14. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. BROADBAND DATA. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Lifeline plans and benefits may be maintained without enrolling in the ACP. Currently, millions of people in over 40 states find this platform very efficient. Unemployment/Workers' Compensation benefits statement. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. You must use your phone to continue to receive service. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Videos stream at DVD quality (480p). To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. You must opt-in and choose an eligible ACP service plan. It will go through a complete power cycle. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. If you are going to ask "how do I get a cell phone?" go here instead. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. Required fields are marked * Before you post your comment. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. You can also opt out of data. An eligible household is limited to one monthly service discount and a single one-time device discount. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. International calling does NOT include text messaging, picture messaging, or video messaging. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. enTouch Wireless reserves the right to block calls to any country or international number range without notice. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Your phone is shipped with a plan loaded and ready to use. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Want to bring your existing phone number to your new enTouch phone? The Lifeline benefit . Budget Mobile being taken over by enTouch Wireless? Only eligible consumers may enroll. To reset your settings to default, choose your device manufacturer below. Contact Us | ENTOUCH Smart Building Solutions The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. An eligible household is limited to one monthly service discount and one device discount. Power On the phone. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account Our terms and conditions will apply. B10. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? ENTOUCH Smart Building Solutions. . Featured review. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. TruConnect's free wireless plans just got better with Amazon Prime. OFFERS MAY VARY BY STATE and service may not be available in all areas. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Login to MyAccount using your email address and password. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). enTouch wireless cell phone network activation instructions Premium Channels; TiVo; TiVo Stream 4K; . Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. How to Check My enTouch Wireless Application Status Press the size on the backside of the card related to the SIM size your phone needs. *All forms of ID must be valid and used before expiration date. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. If you have any trouble, we are ready to help just dial 866.488.8719. Divorce decree or child support document. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. . The ACP monthly service and device discounts cannot be transferred to another household or individual. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Promotional offers may be modified or withdrawn at any time. Video typically streams in SD (480p). *All forms of ID must be valid and used before expiration date. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. More Info about Account Number and Password - Page Plus OFFERS MAY VARY BY STATE and service may not be available in all areas. If you want to apply for ACP service only, please call 888-294-9465. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Thank you we really appreciate your business. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Copyright 2022 enTouch Wireless All Rights Reserved. BROADBAND DATA. Power On the phone and call 866.488.8719 to Activate! EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Rates do not include taxes & fees, where applicable. Enter your mailbox number (area code and phone number) . Mar 24, 2021 1:00 am EDT. Access Wireless - Free Government Smartphone + Unlimited Phone Service enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. Social Security benefits statement. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. You will receive great, reliable service! A fairly complete resource we direct customers to can be found on Prepaid Phone News. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Customer Support will handle the rest. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! BROADBAND DATA. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Customers may have one ACP and one Lifeline benefit per household. Videos stream at DVD quality (480p). PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Enrolling with enTouch Lifeline cell service is easy! PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. LITTLE ROCK, Ark. If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. Other terms & conditions may apply. Only eligible consumers may enroll. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Review updated: Jan 13, 2023. Veterans Administration benefits statement. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. enTouch Wireless reserves the right to block calls to any country or international number range without notice. 3 consecutive months' worth of your most current pay stubs. We Are In 34 States! All . Why Register for MyEntouch? Lifeline Wireless Application Status - Assurance Wireless Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. ACP is a federal government program operated by the FCC. Enroll Today. Call 1.800.820.3511; Contact Us; ESG. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data.